Cancellation policy

Subscription & Cancellation Policy

Subscriptions

When you join The Travel Diary Mail Club, you’ll receive a new letter in your mailbox every month.

Your subscription will renew automatically according to the subscription period and frequency you selected at checkout.

Your payment details are stored securely by our payment provider, and you’ll be charged for each renewal unless you have chosen to pay for your subscription in advance.

Managing Your Subscription

You can manage your subscription at any time through your customer account, including updating your payment details or cancelling future renewals.

If you cancel your subscription, you will continue to receive any letters that have already been paid for and processed. Your cancellation will prevent future renewals.

Need to Cancel an Order?

If you need to cancel an order before it has been processed or shipped, please contact us as soon as possible at:

thetraveldiarymailclub@gmail.com

Once a monthly letter has been processed or shipped, it can no longer be cancelled. For issues with damaged, defective or incorrect items, please see our Returns & Refunds Policy.

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